CATS: Community Access Ticket Service (TM)
Creating Community One Ticket at a Time
 
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Social Service Agencies | Frequently Asked Questions | Steps to Apply | Events      

SOCIAL SERVICE AGENCIES
Frequently Asked Questions

How can my agency start receiving tickets from CATS?
Why does my agency have to pay a processing fee?
Are there scholarships or reduced processing fees available for my agency?
Is there charge for each ticket?
After I apply, when can I start requesting tickets for my agency?
Why should I join CATS if my agency can get tickets on our own?
What if we don’t show up for an event we’ve requested tickets to?
Does CATS sell or offer discounted tickets?
How much notice will my agency have regarding tickets for a particular event?
Does CATS provide transportation to events?

 

How can my agency start receiving tickets from CATS?
All of the agencies that receive tickets from CATS submit a 2-page application and pay an annual registration fee ranging from $275-$375 based on the agency’s annual budget and the number of sites.

Why does my agency have to pay a processing fee?
CATS is funded by Bay Area community donations and the fees paid by our participating agencies. The annual registration fee assessed to our agencies represents less than 0.1% of a $1 million agency's annual budget and covers just a fraction of the costs required for CATS to operate and distribute tickets.

Paying the annual processing fee ensures that CATS stays open and your agency receives tickets. Agencies can see the benefit of joining CATS after just one event. For example, just 10 tickets to the San Francisco Ballet’s Nutcracker at $30 a ticket is $300. CATS offers cultural events like these to our agencies every week!

Are there scholarships or reduced processing fees available for my agency?
CATS has a unique funding structure: Our revenue is more than 75% self-generated. For this reason, CATS is unable to waive or offer discounted processing fees. Because CATS is not a direct service provider, we are not eligible to receive the same types of funding from cities, counties and federal that are available to social-service agencies.

Is there charge for each ticket?
NO. The annual registration fee is the only fee paid.

After I apply, when can I start requesting tickets for my agency?
Your agency will begin receiving event announcements upon approval of your agency or program's application and the fee is paid. .

Why should I join CATS if my agency can get tickets on our own?
Partnering with CATS can only enhance the recreation program your agency has in place. In addition, there are venues that rely on CATS solely to provide and distribute to community organizations tickets that your agency may otherwise not have access to.

What if we don’t show up for an event we’ve requested tickets to?
CATS’s goal is to provide cultural opportunities to those less fortunate. If your agency isn’t able to attend an event, we ask that you give us as much notice as possible, so we may distribute those tickets to another social service agency.

Does CATS sell or offer discounted tickets?
NO. However, we may be able to refer you to the correct person at your desired venue so you may purchase tickets.

How much notice will my agency have regarding tickets for a particular event?
Notice for events depends upon a variety of factors. Some events have up to a months notice, while others may only have a few days. On average, CATS provides about a 7-10 days notice for events. CATS is often used as a venue’s connection to the community and will receive the first call to distribute tens, hundreds, and sometimes thousands of tickets. The moment tickets are donated to CATS, word is sent out to agencies via e-mail.

Does CATS provide transportation to events?
No. CATS providesonly the opportunities and tickets to attend events.

 

 

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The CATS Event Confirmation Form is your "ticket to the tickets."

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Clausen House

 

 

 

 

 

Community Access Ticket Service, a nonprofit 501(c)(3), strengthens communities by including under-served individuals in arts and cultural events. 

CATS is able to enrich thousands of lives as a result of your generous donation of tickets, financial support,

and dedication of hundreds of staff working with local social-service agencies.
© 2004-2008 Community Access Ticket Service.  All rights reserved.